- From the Menu option list, select Users.
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Click Edit User to change the password for the selected user.
- Click Reset Password.
Note: After resetting your password, the iOS device will log you out of all active sessions. During this time, reports cannot be uploaded or downloaded until a new password has been created.
- Click Confirm.
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A link to reset your password will be sent to the e-mail address associated with your account.
Tip: GoReport e-mails may be blocked by your spam filter. If you do not receive an e-mail from GoReport, check your spam folder and e-mail settings.
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Clicking this link will redirect you to a page where you can reset your password.
- Enter your new password and click 'Create Password'.
- You can now log in with your new details.
Reset Password from Personal Settings
- From the Menu option list, select Personal Settings.
- Click on the Password tab (as shown below).
- Click Reset Password.
Forgot your password
You can also reset your password from the GoReport Web Portal login screen.
- Click Forgot Password.
- Enter the e-mail address associated with your account and click 'E-mail me a reset link'.
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A link to reset your password will be sent to the e-mail address associated with your account.
Tip: GoReport e-mails may be blocked by your spam filter. If you do not receive an e-mail from GoReport, check your spam folder and e-mail settings.
-
Clicking this link will redirect you to a page where you can reset your password.
- Enter your new password and click 'Create Password'.
- You can now log in with your new details.